SMA OPTIM: New Name, Same Superior Operations and Maintenance Service

From on 07/31/2018 in Category Service with 12 Comments

SMA is a top ranked O&M provider and manages a portfolio of more than 3.5 GW under contract globally. Now our solution for comprehensive operations and maintenance of commercial and utility PV power plants has a new name: SMA OPTIM.

With our world-class, plant-wide O&M services for commercial, utility and storage systems, SMA is uniquely positioned to help you achieve greater returns faster and ensure maximum system uptime. With our new name and identity, the uniqueness of our capabilities is more unmistakable than ever.

Unmatched Plant-Wide PV & Storage Experience

With more than 35 years of experience and 65+ GW installed around the world, you can benefit from the knowledge we’ve gained supporting thousands of commercial, utility and storage projects. By managing maintenance schedules, coordinating logistics, tracking warranty claims, reporting financial information we have the ability to help you save time, and maximizing your ROI.

Advanced Inspection & Thermal Imaging Capabilities

Only the most comprehensive inspection and thermal imaging services are performed by SMA OPTIM professionals who are certified by the ASNT (American Society of Non-Destructive Testing) to ensure that nothing compromises the integrity of your PV investment.

SMA Aerial Thermography by our team of FAA-certified experts is so precise it can detect issues down to the cell level, significantly decreasing the time spent identifying and diagnosing problems and allowing us to address issues in a timely manner, keeping your profitability on track.

Paramount Investment Security with 24/7 Remote Monitoring

Our unique NERC/CIP-compliant Solar Monitoring Centers ensure that cybersecurity is at the forefront of our efforts. Our team of PV experts analyzes plant performance, detects potential issues, and resolves matters remotely or dispatches field service engineers to get your system back on track quickly.

Scalable O&M Plans to Suit any Business Model

With our ability to address both commercial and utility-scale O&M, our clients can choose from several OPTIM plans.  SMA OPTIM also includes individual services that can be flexibly integrated based on customer unique requirements.

Watch this video and learn more about SMA OPTIM, and if you are ready to take your Operations and Maintenance plan to an optimal level, contact us!

5.00 avg. rating (97% score) - 2 votes

The Author


Alexandra is a marketing program manager for SMA America. She manages the company’s social media channels, contributes to digital marketing strategies, manages video production efforts and helps develop Spanish-language content.


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  • avatar

    Robert Khouri

    07/31/2018 at 10:05 am

    Just wondering if you have any current openings in the O&M Team?

    Reply »
    • avatar


      07/31/2018 at 11:39 am

      Hi Robert! Thanks for reaching out. You may find the list of Job Openings at SMA America following this link:
      Kind Regards.

      Reply »
      • avatar


        09/03/2019 at 1:42 pm

        Hi dear 

        I am mohammad from iran 

        We have a company in the field of solar power plants

        We’ve made the moving system

        Our team has a lot of activity and creativity

        We are ready to work with you

        We can send pictures to you

        We look forward to your feedback

        Thanks alot 


      • avatar


        09/03/2019 at 2:34 pm

        Hi Mohammad! Iran is served by SMA Middle East / South Africa. Please, reach out to them. Here is their information:

  • avatar

    Yolanda A OConnor

    08/09/2018 at 3:54 pm

    We purchased solar panels about 3 years ago…we would like to install app on our mobile device to keep track of our usage and how much we energy we are generating….not sure which app to install and the information I will need. Any assistance would be greatly appreciated.


    Reply »
    • avatar


      08/17/2018 at 8:54 am

      Yolanda – If the system has an SMA inverter that is registered on Sunny Portal, then you can use the Portal mobile apps to access the PV plant production on your mobile device. Go to the appropriate app store and search for Sunny Portal, or use the buttons on the lower left side of the Sunny Portal home page to download ( Best Regards, Mike

      Reply »
  • avatar

    lyle fryers

    12/03/2018 at 5:41 am

    I have a solar system with 2 sunny boy 7000us one has a problem and I can,t find any one to fix it . I live in michigan can you help thanks Lyle

    Reply »
    • avatar


      12/06/2018 at 10:04 am

      Hi Lyle! Please reach out to our teammates at the Service Department. They will be able to help you.

      This is the contact information:
      SMA Service Line
      +1 877-MY-SMATech (+1 877-697-6283)
      (toll free for USA, Canada and Puerto Rico)

      Residential and Commercial Service:

      Reply »
  • avatar

    Surendra Somasiri

    08/12/2019 at 12:19 am

    I have a 10 kw system. But when I view on line it does not work properly. 1 or 2 hours it gets offline.

    Reply »
    • avatar


      08/12/2019 at 11:38 am

      Surendra – You will need to contact SMA Service to troubleshoot this. Do you know if the inverter is stopping production or is it only a Portal display of production issue? If just a display issue, then you can choose Communications from the menu.
      Here is the contact information for our Service Center:

      Reply »
  • avatar

    Ramon Reina

    08/14/2019 at 12:38 am

    Hello, we are installing 2 commercial 600kWp PV plants in Mexico. Do you provide O&M service SMA Optim there? If so, please, put me in contact with the suitable person for a quotation.

    Thank you

    Reply »
    • avatar


      08/15/2019 at 2:08 pm

      Hi Ramon! Thanks for reaching out! Don Cowan, is our Sales Service Account Manager serving Mexico. He will contact you to the email you provided. If you wish to contact him first here is his email:

      Reply »

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