Support at Your Fingertips: Download the SMA Service Mobile App for a Better Experience Onsite

From Matt Marx (guest post) on 12/10/2019 in Category Service with 0 Comments

With the SMA Service Mobile App, installers are empowered with an extensive support guide designed to make installation and servicing fast and easy. SMA’s free Service App includes documentation for SMA products, quick fault analysis and reliable repair guidance—online and offline. 

SMA Service APP

One robust feature is the intuitive fault analysis tool. After entering an error code, installers will be given recommendations and solutions to troubleshoot the problem. This feature reliably guides installers step-by-step through the process of replacing inverter components, allowing them to make repairs quickly and without any problems. Upon request, the exact location of an affected assembly can be displayed beforehand as well.

Installers using the app are already benefitting from:

  • A library of support resources and technical documentation
  • SMA’s fault analysis tool, which makes identification of system events fast and easy
  • Quick resolution of challenges in the field, so installers can focus on other revenue generating activities

Download the SMA Service App today and see for yourself!

Available in Apple Store    Available in Google Play Store

 

 

 

4.00 avg. rating (83% score) - 3 votes

The Author

Matt Marx (guest author)

Matt Marx is the strategic marketing manager for SMA America. He is in charge of product communication for all business segments including residential, commercial, utility and storage.

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