Sunny Portal Registration for Sunny Boy US With Webconnect: Creating a PV System

From on 05/16/2017 in Category Technology with 8 Comments

Our newest Sunny Boy inverters are equipped with Webconnect/Speedwire functionality.  When registering a plant in Sunny Portal using Webconnect, the process is the same as the previous generation of Sunny Boy string inverters.  Registration is very straightforward – use the Plant Setup Assistant tab on the Sunny Portal homepage (www.sunnyportal.com) – see Figure 1.  Make sure you have the PIC and RID codes from the inverter – they are printed on the side of the connection unit.

Figure 1. Sunny Portal homepage – Plant Setup Assistant tab

 

Click Next on the first page, then on Step 1 of the Setup Assistant, enter user name/ password if you already have an account on Sunny Portal or create a new account – see Figure 2. It is recommended that you use a generic company email for all your plants such as monitoring@installer.com so that the account is not tied to a specific employee’s email address.

 

Figure 2. Create an account or enter account information for Sunny Portal

Figure 2. Create an account or enter account information for Sunny Portal

 

Create a new PV system name and a password for the plant in Step 2, then select Next – see Figure 3. Note that if the Sunny Boy inverter was configured using the built-in user interface during commissioning, then the password entered in this step must match the Installer password selected during that process. If the passwords do not match, then Sunny Portal will not be allowed to access the inverter data. Conversely, if no password was selected during commissioning, the password chosen in this step will now become the installer-level password for the user interface of the plant.

 

Figure 3. Enter System Name and Password.

 

In Step 3, enter the PIC and RID codes from the side of the connection unit and select Identify – see Figure 4 for an example of what is shown after the inverter is successfully identified by Sunny Portal. Enter additional PIC and RID codes for more inverters or click Next to continue to Step 4. Note that the maximum number of inverters per Webconnect PV plant is four.

 

Figure 4. Enter PIC and RID codes then select “Identify”

Figure 4. Enter PIC and RID codes then select “Identify”

 

In the next installment of our three-part Sunny Boy US Sunny Portal Registration series, we’ll go over how to enter the plant specifics and make sure your Power+ Solution components are incorporated correctly.

Looking for an additional resource? Watch our Tech Tip video on Registering a Webconnect System in Sunny Portal.

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The Author

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Mike Mahon is a technical training specialist for the SMA Solar Academy.

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8 Comments

  • avatar

    Chandana

    01/04/2018 at 11:29 am

    I installed new sma inverter
    Now I need it register ,locally and on line checking.
    Please help me
    Thankfully

    Reply »
  • avatar

    celia canfield

    05/26/2018 at 9:51 am

    My Sunny WebBox was installed in 2008 by a solar company that is no longer in business. I have sold the house where it is located and need to add the new owner’s info and remove mine. I do not know the original password that the installer used. Can you help me make the changes?

    Reply »
    • avatar

      Mike

      05/29/2018 at 10:23 am

      Hello! Are you referring to the password for Sunny Portal or for the user interface of the Webbox? If you have forgotten the password for Sunny Portal, click on the “Forgotten password” link below the login fields on the right of the SunnyPortal.com homepage. For the Webbox, please see pages 69-71 of the Webbox user manual (http://files.sma.de/dl/4253/SWebBox-BA-US-en-34.pdf) for instructions on how to reset only the passwords (from version E1 and up of the device). BEFORE you change the email in the Webbox, you need to set up a new Administrator account with the new owner’s email on the plant in Sunny Portal. See pages 69-70 of the Sunny Portal user manual (http://files.sma.de/dl/3440/SPortal-WB-CLCON-BA-en-25.pdf) for instructions. Once that account is created, then you can log into the Webbox and swap out your email for theirs, and delete your account from the plant in Sunny Portal. See page 71 of the Sunny Portal manual for more information. It is recommended that you call our service line at 1-877-697-6283 if you have any questions on this process. Best Regards.

      Reply »
  • avatar

    Brian

    11/10/2018 at 7:50 am

    Can an inverter registered on sonny boy portal be viewed by both homeowners and installers

    Reply »
    • avatar

      Mike

      11/15/2018 at 11:30 am

      Every account holder (each email) associated with the plant can view the Portal data for that plant by logging into Sunny Portal or using the mobile apps. Specific pages of the Sunny Portal plant can be made publicly viewable. Also, many standard and all custom pages in a Sunny Portal plant have an associated hyperlink that can be embedded within another webpage. Then anyone who views this page will see the page/graph, and they do not need to be added to the Sunny Portal plant account list to do so. More information can be found in the User Manuals, found under the Downloads tab on the Sunny Portal product page: https://www.sma-america.com/products/monitoring-control/sunny-portal.html

      Reply »
  • avatar

    shafiq

    11/30/2018 at 12:12 pm

    Hi we have a problem with the sma 3.6 inverter we are unable to register the pv systems on sunny portal because the inverter can’t be identified although the systems is connected to wlan and we used the same password used in installation

    Reply »
    • avatar

      Mike

      12/06/2018 at 10:01 am

      Hi Shafiq! One possibility is that there is an advanced network setting that needs to be configured in your router. Please, review the documents in this link and see the second half of the second page of this pdf document. https://spaces.hightail.com/space/RWBN19a3Vr

      Reply »

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