SMA Simplifies Online Monitoring for Residential Systems

From on 05/21/2013 in Category Technology with 24 Comments
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You’ve asked. We’ve listened. When it comes to system performance, we know how important monitoring is and we also know residential installers have wanted something simple to fulfill this critical need. With that in mind, SMA developed Webconnect as an optional integrated solution for residential PV system operators who want to monitor their inverters and access inverter data online using Sunny Portal. It provides an easy, reliable way to monitor data and performance and doesn’t require any additional devices.

Sunny Boy TL-US Series

Webconnect is currently available as an optional data module with SMA’s newSunny Boy 3000TL-US/4000TL-US/5000TL-US transformerless residential inverters for the North American market.

It used to be that an additional data logger was needed, but today Webconnect is fully functional on its own. Webconnect provides basic access to Sunny Portal, making it possible for operators to monitor PV systems with up to four inverters easily and at minimal cost. Any operation irregularities or interferences will be quickly detected, and an email notification will be sent through the Sunny Portal.

SMA Webconnect offers simplified online monitoring for residential PV.

Easy Installation and Commissioning

Once an inverter is connected, Webconnect’s “plug-and-play” feature makes for easy commissioning. Just plug in your existing DSL router, register on Sunny Portal and begin retrieving data.

Direct Data Exchange with Sunny Portal

The direct data transmission from the inverter to the Sun­ny Portal is one of the greatest advantages of Webcon­nect. All that is required is an Internet connection and the Webconnect data module. In some cases the Webconnect function is already integrated into the inverter. Once connected, everything is taken care of simply and easily through Sunny Portal. Without any additional configuration,  displays customized to household use clearly show how the installation operated over the course of the day.

Access from Anywhere, Anytime

Basic access to the Sunny Portal provides system operators with online access to their installations from anywhere at any time, and a Sunny Portal app is available for iPhone, iPad, iPod touch and Android phones. SMA’s Webconnect is the ultimate online monitoring option for residential PV systems.

 

Click here to read “The Top 5 Questions and Answers” about Webconnect. 

 

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24 Comments

  • avatar

    N. Ryan Zaricki

    07/17/2013 at 10:06 am

    Hi!

    I’m glad to hear about the new monitoring option. Will you be hosting any webinars, or do you have any webinars archived on the WebConnect option? Thanks so much! We’ve got our first SB3000TL going in the first week of August. We’re super excited to finally get our hand on a TL! Thanks for the great work you do, SMA!

    Ryan Z.

    Reply »
    • avatar

      Melissa Womack

      07/17/2013 at 10:46 am

      Hi Ryan,

      Thanks for choosing SMA and the new Sunny Boy 3000TL-US! I am happy to hear that you were able to get your hands on one, we are hearing great feedback. I checked with the Solar Academy on training for the Webconnect and we don’t have anything on our immediate calendar. You can access a recorded Webconnect webinar here: http://goo.gl/BJZQ5. The schedule of trainings is always being updated on our website: http://goo.gl/mun46. I will let them know that there is interest in this topic! Please don’t hesitate to call us direct with any questions, 1-877-697-6283.

      Sunny Regards,
      Melissa

      Reply »
  • avatar

    Allen

    01/23/2015 at 11:11 pm

    This is so frustrating that a large company like SMA , simply struggles to keep up with the times. Why can’t you develop a app for iPad to monitor the sma inverter with out extras. So many customers and potential customers would use this as a marketing sales pitch as especially as other inverters start to out perform SMA. Also many solar investors are not able to monitor the solar and has stopped working only to be hit with a large bill , by offering multiply monitoring apps they would certainally consider a SMA unit should the be able to check this every day with out going to the unit . It’s like social media if your device doesn’t support it get rid of it. Many people with cheaper units that have failed as me what unit I have and why do I have a SMA , so ASAP get with the times and watch your sales grow. Regards

    Reply »
    • avatar

      Justin Dyke

      01/26/2015 at 3:02 pm

      Hi Allen,

      Sorry to hear your frustrations, I’ll gladly take your feedback to our team. Have you tried the accessing Sunny Portal via our app? Though it is an iPhone optimized app, it will work on the iPad. If so, do you have any more detailed feedback that you can email to socialmedia@sma-america.com? Feedback from users in the field is always greatly appreciated. Also, we have mobile-friendly pages that might work well for you: m.sunnyportal.com or http://www.sunnyportal.mobi should be optimized to work really well on your iPad.

      Hopefully this is helpful for you and, again, sorry for your frustrations.

      Reply »
  • avatar

    David

    02/23/2015 at 4:20 pm

    what does it cost to be Able to monitor my sma inverter ? Is there an initial installation fee for hardware and setup?

    Reply »
    • avatar

      Justin Dyke

      02/24/2015 at 2:23 pm

      Hi David,

      The cost depends on a few things. Can you tell me which model inverter you have? From there I can tell you which types of monitoring options are available. You, or the solar installer who will do the work, will need to contact our Authorized Distributors to buy the communication equipment once you’re ready.

      Best,
      Justin

      Reply »
  • avatar

    Paul St Ledger

    06/10/2015 at 3:06 pm

    Hi, I just had a system installed with the 3000TL-US. What equipment do I need to enable wireless monitoring?. I would like to either access through web or IOS app

    Thanks

    Paul

    Reply »
    • avatar

      Justin Dyke

      06/10/2015 at 4:22 pm

      Hi Paul –

      The easiest and most efficient option would be to have a Webconnect card installed in your inverter. This can be easily done by your installer. If you’re looking for wireless monitoring from the inverter to your router then email socialmedia@sma-america.com and I can send you information on third-party equipment you can use. Either way, we have a Sunny Portal iOS app that you can use for remote monitoring with ease.

      Best,
      Justin

      Reply »
  • avatar

    Michiel van Meurs

    08/17/2015 at 12:14 pm

    Hi,

    I have 2 SMA inverters and they are connected to the internet. So I downloaded the app, but how and where do I go to setup login credentials for them?

    Thanks,
    Michiel

    Reply »
    • avatar

      Justin Dyke

      08/17/2015 at 3:45 pm

      Hi Michiel –

      After connecting them to your router and establishing an internet connection, they need to be registered with Sunny Portal. We have a YouTube video that reviews the process step-by-step here. After that, you should be able to log into the Sunny Portal app and monitor your system production.

      Hope this helps,
      Justin

      Reply »
  • avatar

    Vincent

    10/21/2015 at 5:28 pm

    I recently have SB 7000TL-US-22 installed. But I have experience twice about “Electric arc detected” error.
    The Webconnect is available and I’m able to monitor the system via mobile app and web.
    Question: Does SunnyPortal provide email alert when inverter stop functioning for any reason? I don’t see such setting available in the portal.
    Regards,
    Vincent

    Reply »
    • avatar

      Justin Dyke

      10/22/2015 at 8:19 am

      Hi Vincent –

      Alert notifications can be set within the events tab on Sunny Portal, that way you get notifications that are specific to what you want. Regarding your arc detection error, that could be a serious issue that the inverter has detected somewhere on your array. You need to call our Service Line at 877-697-6283 for further diagnostic support and to ensure safe operation.

      All the best,
      Justin

      Reply »
  • avatar

    david

    11/09/2015 at 1:23 pm

    wanted to know if i could connect my inverter to a tigo management unit that i am currently using to monitor the DC without using a webconnect card.

    Thank you

    Reply »
    • avatar

      Justin Dyke

      11/09/2015 at 2:22 pm

      Hi David,

      The Tigo unit cannot be connected directly to the communication port on the Sunny Boy at this time. To monitor the inverter you will need a Webconnect unit to connect to Sunny Portal to see everything else that is happening in your system.

      All the best,
      Justin

      Reply »
  • avatar

    Vishnu Pradeep

    01/13/2016 at 9:41 am

    I would like to know how can i monitor data on my windows platform phone?? Is it possible through any app?? How do i do that??

    Reply »
    • avatar

      Justin Dyke

      01/13/2016 at 3:07 pm

      Hi Vishnu –

      At this time we don’t offer an app for the Windows phones. You’ll need to use the Sunny Portal website via your phone’s internet browser.

      All the best,
      Justin

      Reply »
  • avatar

    Greg Kallio

    04/07/2017 at 10:31 pm

    I have a question regarding reported “Mean kW” in Sunny Portal downloaded data files: Is the reported kW value an averaged value over the preceding time period? For example, with 15min interval reporting, would a kW value reported at 10:15am represent an average over the 10:00-10:15am interval? Or, does it represent an average over the 10:15-10:30am interval? Or, is it an instantaneous value taken exactly at 10:15am?

    Reply »
    • avatar

      Carlo

      05/02/2017 at 10:22 am

      Hi Greg, to provide a specific answer, our team needs more information as to the type of the Sunny Portal plant. If you’re referring to the Sunny WebBox, then it is taken 25 times in 300 seconds but we would have to look at the specific site in case the Webconnect plant is different. One of our technical service specialists will be contacting you at the email address you provided.

      Reply »
  • avatar

    Les Schmidt

    06/25/2017 at 1:08 pm

    As a homeowner, I don’t need my data to ever leave the premises. I really want to get the real-time delivered to a data repository of my choice. This could happen easily via an api. All SMA is doing by extracting data from my inverters into their system (forcing me to download the data from SMA not directly from my inverters) is introducing another point of failure in the data stream. SMA really needs to get current with how data is used and made available. IMHO, you are way behind the times. When will a simple API to each inverter be available? Or at least temporarily, an API so that I can have my real time data at my fingertips?

    Reply »
    • avatar

      Alejandro

      06/30/2017 at 10:45 am

      Hi Les, it’s always important for us to receive feedback from our customers so that we can improve our products and provide better support for their needs and concerns so thank you for sharing. We are constantly looking into new solutions that can provide a friendlier user experience and will share your feedback with the team. Also, please note that our inverters support our inverters support MODBUS and SunSpec MODBUS.

      Reply »
  • avatar

    Brian

    09/19/2017 at 11:57 am

    i have a SB4000LT-US-22 will web connect work w this?

    Reply »
    • avatar

      Mike

      09/21/2017 at 8:39 am

      Hello Brian, this inverter can use the Speedwire Data Module (p/n SWDM-US-10) for Webconnect connection to send inverter data to SMA’s Sunny Portal.

      Reply »
  • avatar

    david

    10/11/2017 at 4:32 pm

    I have a SMA 5000 and have configured the WLAN for connection via my router on a 10. IP address and can see my current power and instantaneous DC and AC values but I can not see any of my Current consumption values. I can see in the “device Configuration” that the device status for my Meter on Speedwire is a red cross and when I look under “device parameters” under system communications the speedwire IP is a 192 series, do I need to set the IP to a static for my router and subnet as well as gateway, wiFi it use the same WiFi link ???

    Reply »
    • avatar

      Carlo

      11/03/2017 at 10:17 am

      Hello David, I advise you to get in touch with the service team so that they can better understand what you are referring to. They should be able to get you going in the right direction. You can reach them at 1 877-697-6283. If you are calling from Australia, you can reach them at 1800 762 287.

      Reply »

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